When Will My Order Ship?
Orders are typically processed and shipped within 2 working business days.
How Long Does Shipping Take?
Average shipping time is about 2-6 working days. Your tracking number will be updated immediately after your order has been shipped.
How Do I Cancel An Order?
We are only able to cancel orders within the first 24 hours after the order is placed. After that the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.
What Is Your Return Policy?
If there’s something wrong with your order (defective product, incorrect order, damaged order etc.), please contact us within 7 days from receiving your order and we’ll be happy to assist you reviewing the case and if it is approved we will be sending a replacement. Please do not return anything before we review the case, our customer service team will review the request and will send further instructions. We reserve the right to deny any return request.
** You will be responsible for paying for your own shipping costs for returning your item. Original shipping charges are not refundable.
HOW DO I TRACK MY ORDER?
We've actually made this super simple! You can click here to see the status of your order.
HOW DO I USE A COUPON CODE?
Lucky you! To use your coupon code, add all of your glam goodies to your shopping cart and begin the check-out process. There will be a box to enter your code, then just click ”apply”. Please note that only one promotion code can be entered for a given order. The coupon code cannot be used on orders already placed.
HOW DO I OPT OUT OF EMAILS?
Why would you want to?! Our email subscribers receive all kinds of perks and special gifts. But if you must, just click the 'Unsubscribe' link at the bottom of any email.